Effective Date: 1 January 2026. This policy applies to all users accessing the 1112 platform via the website or mobile app.
Information We Collect from Users
When you register or use the 1112 platform, we collect certain categories of information to ensure our services operate smoothly and securely.
Account and Personal Information
This includes full name, email address, phone number, date of birth, and identification details required during account registration. This information is used to verify your identity and secure your account.
Device and Browser Information
We automatically collect technical data when you browse our platform, including device type, operating system, browser type, IP address, and language settings. This information helps us optimize the user experience across various devices, including popular Android smartphones in Malaysia.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect necessary transaction information including the chosen payment method (such as DuitNow or bank transfer). We do not store your credit card or banking passwords directly – all transactions are handled through secure, encrypted payment channels.
Platform Usage Data
We record information about how you use the platform, including pages visited, games played, session duration, and actions taken. This data helps improve service quality and detect suspicious activity.
How This Information Is Used
1112 uses collected information only for legitimate and transparent purposes. We do not sell or rent your personal data to third parties for marketing.
- Account Management – verifying identity, processing registrations, and securely managing login credentials
- Payment Processing – managing deposits and withdrawals in MYR via supported local payment methods
- Platform Security – detecting fraud, suspicious activities, and protecting other users from threats
- Service Improvements – analyzing usage patterns to improve interface, performance, and overall experience
- Service Communications – sending important notifications related to accounts, security, and platform updates
- Legal Compliance – complying with regulatory and legal requirements effective in Malaysia
Cookies and Tracking Technologies
The 1112 platform uses cookies and similar tracking technologies to enhance user experience and ensure smooth platform functionality. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies. Essential Cookies required for basic platform functions such as login session authentication and security. Without these cookies, certain parts of the platform may not operate properly. Performance Cookies collect information on how users interact with the platform to help identify and fix technical issues. Functional Cookies store user preferences like language and region settings to provide a more personalized experience.
You can control cookie settings through your web browser. However, disabling certain cookies might affect functionality and your experience on the 1112 platform.
Data Storage and Security Measures
1112 takes its responsibility to protect users’ personal information seriously. We implement various technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or data loss.
All data transmitted between your device and our servers is protected using industry-standard SSL encryption to ensure sensitive information cannot be intercepted.
Data is stored on servers protected by firewalls, strict access controls, and continuous security monitoring by our technical team.
Personal information is retained only as long as necessary to fulfill the purposes stated in this policy or as required by Malaysian law.
We conduct regular security audits and update data protection procedures following industry best practices and regulatory changes.
Information Sharing and User Rights
Third-Party Sharing
1112 does not sell, rent, or disclose users’ personal information to third parties for marketing purposes. We share information only in the following limited cases: with payment service providers processing your MYR transactions, with game software providers requiring minimal technical data for gameplay, and with authorities when required by Malaysian law. All these third-party partners are bound by strict confidentiality agreements.
User Rights Regarding Personal Data
As a 1112 user, you have the following rights regarding your personal information:
- Right of Access – you can request a copy of the personal information we hold about you
- Right to Rectification – you may request us to correct inaccurate or incomplete information
- Right to Erasure – you can request us to delete your personal data subject to certain legal requirements
- Right to Restrict Processing – under certain circumstances, you may request us to restrict how we process your information
To submit any requests related to these rights, please contact the 1112 support team via email or the help channels available in your account. We will process your request within a reasonable timeframe.
Policy Updates and How to Contact Us
1112 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to users via email or clear notices on the platform. The updated effective date will be displayed at the top of this policy. Continued use of the platform after changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints about how 1112 handles your personal information, you can contact us at:
Our team will respond to privacy-related inquiries within 3–5 business days.
For more details about our services or general inquiries, you may also visit FAQ page we provide answers to the most frequently asked questions from 1112 users.
Start Using the Platform with Confidence
We are committed to protecting your privacy and data security at 1112. Register an account today and enjoy a safe and transparent online entertainment experience for Malaysian users.